There has been a recent spike in litigation against Tesla and other car manufacturers, the subject of which relates to violations of the Magnuson-Moss Warranty act and the statute’s “anti-tying” prohibition. The statute’s anti-tying prohibition makes it illegal for a company to condition a warranty or repair. Companies can’t tell customers it will void a customer’s warranty or deny warranty coverage if the customer uses a part made by someone else or has someone other than the dealer repair the product. In short, if a company will replace certain parts for free, but still void a consumer’s warranty for using another maker’s parts for other purposes, the company has violated the law. 

Companies cannot tell consumers that their warranties will be void if they use third-party parts or services, or that they have to use branded parts or authorized service providers. Moreover, the companies also must revise their warranties by adding language that conveys that. 

If you own a vehicle that has a warranty or have made repairs at places other than the vehicle’s dealer and have been told your warranty will be void, fill out the form below to participate in Shub & Johns’s investigation.