Iron Mountain – Junk Fees and Hidden Costs may be Illegally Imposed on Clients

Iron Mountain may be improperly imposing unreasonable junk fees and unrevealed hidden costs on its clients. Some consumers report fees for just about any action the storage giant makes, whether the account holder approved the work or not! Has this happened to you? Join the investigation now!

Shub Johns & Holbrook LLP launch an investigation into Iron Mountain, Inc. for its allegedly deceptive business practice surrounding added on junk fees without the account holder’s knowledge or consent.

Who is Iron Mountain?

Iron Mountain is a data management service provider. The company offers cloud-based data storage services and operates in-person data centers for physical documents or material. Many consumers trust Iron Mountain to keep their data and information safely stored, whether its through the cloud or located at one of its data centers. But are they scamming their own clients?

Hidden Junk Fees and Other Suspicious Actions

Clients with Iron Mount have indicated that Iron Mountain’s imposed junk fees may be placed on the account illegally because the prices were never properly communicated or approved by Iron Mountain customers.

Previously, some consumers had been concerned regarding Iron Mountain’s ability to raise storage rates allegedly misaligned from their client contract. Some consumers may not even receive proper or timely notice that the rates were increased and if gone unnoticed this can cost the client thousands of dollars.

Now, some consumers report unapproved actions taken by Iron Mountain that lead to fees added onto account invoices without communicating the costs to clients. Other consumers report that these fees may not be optional, even if you confirm you don’t want the extra services. This can lead to hundreds or thousands of dollars unwanted and unapproved charges.

 Are you a Iron Mountain client dealing with unauthorized hidden charges and junk fees? Let us know! The experienced class action lawyers at Shub Johns & Holbrook want to hear from individuals who have experienced these issues with Iron Mountain. If you’re one of those impacted, fill out the form below to get in contact!