Shub Law Firm is investigating claims against Teledoc, a telemedicine and virtual healthcare company, for allegedly hiring a third-party telemarketing firm to perform robocalls in an attempt to entice consumers to purchase insurance products. Additional claims also state that Teledoc’s telemarketing firm robocalled consumers who were registered on the National Do-Not-Call-List.
The robocalling marketing tactics in which Teledoc allegedly participated is a direct violation of the Telephone Consumer Protection Act and is against the law.
TELEPHONE CONSUMER PROTECTION ACT (TCPA)
In the 2012 TCPA Order, the Federal Communications Commission (FCC) concluded that consumers “must give written consent to receive a prerecorded telemarketing call to a residential line or receive a prerecorded or auto-dialed telemarketing call to a wireless number.” The Order also states that “should any question about the consent arise, the seller will bear the burden of demonstrating that a clear and conspicuous disclosure was provided and that unambiguous consent was obtained.” Put simply, companies cannot call your cell phone using an autodialer without your consent. Moreover, companies cannot robocall you if your name is on the national “Do Not Call” list.
The Shub Law Firm specializes in consumer protection lawsuits. If you or someone you know has received a robocall from Teledoc, reach out to Shub Law Firm by filling out the form on this page, emailing email@example.com, or calling us at (856) 772-7200.