Shub Law Firm is investigating claims against hoverboards.com for allegedly poor product quality and poor customer service.
Hoverboards.com is an online website that sells and ships various models of hoverboards to customers across the U.S. This company claims that its lofty price tags reflect the quality of its products, as other cheaper hoverboard brands make cheaper products that are not engineered to last as long. However, the Better Business Bureau (BBB) has received almost 300 complaints from hoverboard.com customers in nearly every state over the past three years. These complaints seriously bring into question the product quality and customer service practices of hoverboard.com.
CUSTOMER COMPLAINTS ESCALATE SURROUNDING HOVERBOARD.COM
Numerous customer complaints have been filed online centering on Hoverboard.com’s faulty products and poor customer service, which include customers receiving defective or damaged hoverboards, non-delivered or missing products, costly return shipping fees, unresponsiveness to customers’ questions and complaints, and flat out false advertising. Most customers reported that they were trying to get a refund for a hoverboard product costing around $150-$200 dollars. The BBB estimates that the 300 consumers who filed complaints have lost around a total of $50,000 dollars to hoverboards.com. Additionally, the company has dodged multiple of the BBB’s requests to confirm the customers’ claims. For all of these reasons, the BBB has given hoverboards.com an F rating, which is the lowest rating that a business can receive.
LET’S FIGHT BACK
Hoverboards.com needs to be held accountable for taking advantage of its customers. We’re here to help you fight back against companies who unlawfully boost their bottom line at their customers’ expense. At Shub Law, our attorneys specialize in representing consumers who are victims of fraudulent customer service practices and product defects.
CONTACT US TODAY IF YOU ARE A CUSTOMER OF HOVERBOARD.COM
If you or someone you know purchased any of hoverboard.com’s hoverboard products, please contact us via email at firstname.lastname@example.org or give us a call at 856-772-7200. Shub Law Firm is a national leader in representing consumers, just like you, against some of the nation’s largest companies. Our experienced class action attorneys are here to help you get justice. Contact us now! All consultations are free of charge.