Shub Law is investigating claims against Sony for allegedly selling defective Playstation 5 DualSense controllers. Consumers report that the controllers have a defective drift, causing characters to move without the manual operation of the joystick.
According to a 2021 report, Sony sold 4.5 million Playstation 5 consoles in the past year alone. Demand for the product continues to soar, as stores faced shortages due to Sony’s struggle in producing enough computer chips for the console. Still, if you were lucky enough to get your hands on one of the prized consoles, you may be disappointed in using Sony’s Dual Sense controllers. Customers report that the controllers are “drifting” or navigating automatically without the user manually utilizing it.
SONY’S UNFAIR BUSINESS PRACTICES HURT CONSUMERS
Not only are consumers faced with an ineffective product, but consumers are also facing long waits for a customer service representative. Additionally, they report paying for shipping for a replaced product, even for in-warranty repairs. As a result, customers not only have to wait hours to get the assistance they need, but they are paying for repairs that were not initially their fault. With Sony taking advantage of the mass demand for the gaming device, customers are being cheated out of the quality product they were promised.
CONTACT US TODAY!
As a result, Sony needs to be held accountable for selling defective products. At Shub Law, our attorneys specialize in representing consumers who are victims of unfair business practices and product defects. We have a proven track record of fighting for consumers and holding large corporations accountable.
If you purchased a Sony Dual Sense controller, please contact us via email at firstname.lastname@example.org or give us a call at 856-772-7200. Shub Law Firm is a national leader in representing consumers, just like you, against some of the nation’s largest companies. Our experienced class action attorneys are here to help you get justice. Contact us now! All consultations are free of charge.